FAQs
Here are some of our most frequently asked questions:
WHERE DO YOU OFFER YOUR MINI-GOLF RENTAL SERVICES? We are located in Carlisle, PA & currently serve central Pennsylvania! For more details, see our "Service Area" page.
WHERE CAN YOU SET UP POP-UP PARTEE MINI-GOLF HOLES? INSIDE OR OUTSIDE? We can set up inside or outside depending on the needs for your event! If the forecast is calling for rain or inclement weather, setup must be indoors or under cover. Outside, we can set up on asphalt, concrete, or grass, as long as the surface is even.
*Pop-Up ParTee is not responsible for surface damages or alterations caused by rented products.
IS MINI-GOLF A GOOD FIT FOR MY EVENT? If you are looking for a fun & unique way to keep your guests entertained, absolutely! We set up our mini-golf holes for weddings, birthdays, corporate events, conventions, parties, networking groups, schools, churches, restaurants, breweries/wineries, community events, and more.
WHEN AND HOW DO I PAY FOR MY RENTAL? Payment in full is required at time of booking. This is fully refundable up to 2 months before your event date (See cancellation policy below). We accept all major credit cards. For more information on rental details, see our "Rental Terms & Agreement" page.
HOW SHOULD MY EVENT SITE BE SETUP & PREPARED FOR DELIVERY? We ask that our customers make sure that the event area is ready for delivery! This includes clearing obstacles, removing animal waste, mowing lawns, etc. If the event space is not properly prepared for our delivery team or is not accessible, Pop-Up ParTee reserves the right to decline setup, cancel the reservation, and charge a delivery/cancellation fee.
WHAT IS YOUR CANCELLATION POLICY?
Cancellations more than 2 months out from your event date will be refunded 100%.
Cancellations 1-2 months before your event date will be refunded 100%, minus a $50 cancellation fee.
Cancellations 3 weeks - 1 month from your event date will be refunded 100%, minus a $100 cancellation fee.
Cancellations 1-2 weeks from your event date will be refunded 100%, minus a $150 cancellation fee.
Cancellations within 1 week of your event date are non-refundable.
Cancellation decisions made by Pop-Up ParTee due to inclement weather will be refunded 100%.
BAD WEATHER! We understand that you cannot control when it rains! We monitor the forecast closely for each outdoor rental. Unfortunately, rain has the potential to seriously damage our holes.
CAN I CHANGE MY ORDER? After booking is confirmed, you may decide that you'd like to take advantage of some add-ons, upgrades, or rent extra holes. We would love to work with you, depending on availability!
ARE THERE ANY EXTRA FEES?
Additional fees may apply for any setups with challenging accessibility (long walkways, steps, elevators, etc.).
If ease of access issues are not disclosed, the rental may be cancelled, and a delivery/cancellation fee will be charged.
We know that parties are fun, and sometimes run a little longer than expected! You will be charged $100/hour for any time that exceeds your original end time. Time overage fees will not be calculated by the minute. If the extra rental time causes pickup to be outside of our normal drop-off & pickup hours (8am-9pm), each additional hour will be charged at $200/hour.
CAN I STAND ON THE HOLES/TURF? Our holes are quite sturdy, however, we ask that you do not stand on the holes, turf, or obstacles. This will help keep our courses looking nice and lasting as long as possible!
IS AN EVENT ATTENDANT REQUIRED FOR MY HOURLY RENTAL? Event attendants are required for events of 100 or more people & for events with 50 or more children. If Pop-Up ParTee does not require a staff attendant for your event, you are responsible to make sure the mini-golf course is supervised at all times by a responsible individual that is at least 16 years of age. Event attendants are priced at $50/hr.
ARE THERE ANY GENERAL RULES I SHOULD KNOW WHILE PLAYING MINI-GOLF?
Do NOT stand on holes, turf, or obstacles.
No hard swings.
Keep golf clubs below shoulder height.
NO food or drink on the holes.
Have fun!